How to delete your data

Last updated: 1 October 2026

You can remove your data from Ziva at any time, in any of these ways.

1. Disconnect a single account

In Ziva, go to Accounts and choose Disconnect. We immediately delete the access tokens for that account and stop all automations that use it.

2. Remove our app from the platform

• Facebook / Instagram: Settings & privacy → Settings → Apps and websites (Instagram: Settings → Website permissions → Apps and websites), then remove Ziva. Meta notifies us and we delete the data we received from that account.
• YouTube / Google: remove Ziva from your Google account permissions.
• TikTok: Settings and privacy → Security → Manage app permissions, then remove Ziva.

3. Delete your whole account

In Ziva, go to Settings → Account → Delete account, or email privacy@ziva.run from the address you signed up with. We delete your personal data, connected-account data, uploaded media and leads within 30 days, except records we must keep by law (such as invoices). We will confirm by email when it is done.